Clear guidelines on returns, refunds, and cancellations to ensure a smooth and professional experience for every customer.
30-Day Money-Back Guarantee
Engines or Transmissions may be returned within 30 days of delivery.
Returned items must be unused, uninstalled, and in original packaging.
No restocking or shipping fees apply if the product arrives damaged or defective.
Always contact our support team before initiating any return shipment.
A 25% restocking fee applies to all non-defective returns.
Customers are responsible for round-trip shipping on non-defective returns.
Full Deposit Refund Policy
Cores are eligible for a full deposit refund when the following requirements are met:
We provide a prepaid return label once the core return is requested. Cores that are incomplete or returned outside the window may receive partial or no refund.
Fast & Reliable Processing
Refunds are issued to the original payment method within 7–10 business days after the item is received and inspected.
Core refunds are typically issued within 5–7 business days after verification of the returned core.
Order Processing Guidelines
Once an order is confirmed, it cannot be cancelled without a fee.
A 10% cancellation fee applies to all orders cancelled prior to shipping.
If the item has already shipped, the standard return process applies.
Our support team is here to guide you through any return, refund, or cancellation request.
